Privacy Policy

  1. Commitment to Privacy

Chase IT Services Inc. is dedicated to maintaining the confidentiality and security of the personal information we handle. This Privacy Policy outlines our procedures for collecting, utilizing, and safeguarding your data in accordance with the Act respecting the protection of personal information in the private section (Quebec).

  1. Privacy Officer Designation

We have appointed a Privacy Officer to oversee our data protection strategy. For any inquiries, you may contact:

  1. Consent and Opt-in

By contacting Chase IT Services Inc. or using this website, you imply your consent to the collection of personal data. This information is essential for service delivery; contacting the company implies you are opting in to these practices.

  1. Categories of Data Collected
  • Voluntary Data: Name, business email, and phone numbers provided via forms.
  • Automated Data: IP addresses, cookies, and device metadata.
  • Professional Data: Job titles and company information provided during consultations.
  1. Protection of Minors

Our services are not directed at individuals under the age of 14. In accordance with Quebec law, we do not knowingly collect personal information from minors under 14 without the express consent of a parent or guardian. If we become aware that such data has been collected inadvertently, we will delete it immediately.

  1. Third-Party Service Providers

We may share your data with trusted third-party vendors (e.g., cloud hosting, CRM providers) who assist us in our operations. These parties are contractually obligated to maintain the confidentiality of your data and are prohibited from using it for any other purpose.

  1. Processing, Storage, and Privacy by Default
  • Confidentiality by Default: Chase IT Services Inc. ensures that all website privacy settings are set to the highest level of protection by default.
  • Security: We use SSL encryption and restricted access controls.
  • Retention: Data is destroyed or anonymized once the original purpose of collection is satisfied or legal retention periods expire.
  1. Notice of Security Incidents (Data Breaches)

In the event of a “confidentiality incident” (unauthorized access or loss of data) that presents a risk of serious injury, Chase IT Services Inc. will notify the Commission d’accès à l’information and any affected individuals as required by Law 25.

  1. Cross-Border Transfer and Assessments

Data may be processed outside of Quebec. Before any such transfer, Chase IT Services Inc. conducts a Privacy Impact Assessment (PIA) to ensure the recipient jurisdiction provides a level of protection comparable to Quebec standards.

  1. Your Legal Rights

You have the following rights under Quebec law:

  • Access and Rectification: View and correct your data.
  • Erasure and Restriction: Request deletion or limited use.
  • Data Portability: Receive your data in a structured format.
  • Objection: Oppose specific data uses.
  • Automated Decisions: Object to profiles generated solely by algorithms.
  1. Complaints and Disputes

For any disputes regarding your data, please contact us at contact@chaseitservices.com. We will address your concerns within 30 days. You also have the right to lodge a formal complaint with the Commission d’accès à l’information du Québec.

  1. Language

The parties acknowledge that they have required that this Privacy Policy and all related documents be prepared in English. Les parties reconnaissent avoir exigé que la présente politique de confidentialité ainsi que tous les documents s’y rattachant soient rédigés en anglais.

  1. Governing Law

This Policy is governed by the laws of the Province of Quebec and applicable federal laws of Canada.

  1. Contact Information

Chase IT Services Inc.

Address: 4 Pl. du Commerce, Suite 300 (D) Île-des-Soeurs QC H3E 1J4

Email: contact@chaseitservices.com